Patient Privacy

An essential part of quality medical care is our dedication to protecting the privacy and confidentiality of each patient’s medical information. Only those persons authorized to read an individual’s medical record may have access to it. Specifically, UCBC may use and disclose patient medical information to:

Provide you with medical care
Remind you about an appointment
Talk with members of your family or close friends who are involved in your care
Allow research personnel to seek the best possible treatment, which may include a clinical trial. All researchers must follow specific regulations to ensure privacy of patient
Request payment from your insurance company
Discuss care-related benefits or services you may want to consider
Comply with legal requirements, subpoenas or court orders for mandatory reporting; for example, in cases involving child or elder abuse

Every patient has a right to the following:

To receive considerate care that respects your personal beliefs, culture, and spiritual values
To have everything explained to you in language you can understand and to have all questions answered concerning your condition, treatment, and prognosis
To understand all side effects of a treatment
To have the opportunity to participate in your health care decisions
To change health care providers at your discretion
To refuse examination or treatment by health care practitioners, and to be informed of the consequences of such a decision
To be informed and asked about participating in clinical research
To see and obtain a copy of your medical records at any time (While we do not charge a fee to send records to other physicians or to payers, there is a small duplication cost for personal copies.)
To provide us with a list or individuals or organizations that may have access to or receive copies of your medical records
To ask us to change the medical information we have in your records if you feel it is wrong or incomplete
To ask us to restrict or limit the medical information we use and share about you

Every UCBC patient is responsible for the following:

To provide UCBC with your complete medical history including illnesses, hospitalizations, medications, supplements, immunizations, and allergies
To know your insurance coverage, deductible, co-pay and referral requirements
To ask questions if you do not understand something
To keep appointments or provide 24-hour notice if you are able
To be respectful of others and their privacy while in a UCBC clinic or office

Our notice of privacy practices describes how medical information about you may be used, disclosed, and how you can get access to this information. Read our Notice of Privacy Practices.

University Cancer & Blood Center does not discriminate on the basis of race, color, national origin, age, disability, or sex. Read our Non-Discrimination Policy.